DNA Organics (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [dnaorganics.com] and use our services.
1. What Information We Collect
When you visit our website or place an order, we may collect the following information:
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Personal Information:
Name, email address, shipping address, billing address, phone number, and payment information. -
Order Details:
Products purchased, purchase amount, date of order. -
Device & Usage Data:
IP address, browser type, device type, pages visited, referring URLs, and time spent on our site. -
Cookies & Tracking:
We use cookies to improve your experience, remember preferences, analyze website traffic, and deliver targeted ads. You can disable cookies in your browser settings.
2. How We Use Your Information
We use your data to:
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Process and fulfill orders
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Communicate with you about your order, support requests, or updates
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Improve our website, services, and customer experience
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Send marketing emails (only if you opt in)
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Prevent fraud and enforce our Terms of Service
3. Email Marketing
If you opt in to our newsletter or promotional emails, we may send you updates about new products, promotions, and offers. You can unsubscribe at any time by clicking the link in the email footer or by contacting us at info@dnaorganics.org.
4. How We Share Your Information
We do not sell or rent your personal information.
We may share your data with:
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Trusted third-party service providers (e.g. Shopify, payment processors, shipping providers)
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Legal authorities if required by law, or to protect our rights and prevent fraud
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Analytics and advertising platforms (e.g. Google, Meta) for site optimization and remarketing, if you’ve accepted cookies
5. Data Retention
We keep your personal information for as long as necessary to fulfill your order, comply with legal obligations, or for legitimate business purposes (e.g., maintaining transaction records).
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent or object to certain uses
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Request data portability (where applicable)
To exercise your rights, contact us at info@dnaorganics.org.
7. Children's Privacy
Our site and products are not intended for use by children under 13. We do not knowingly collect personal information from children.
8. Security
We take reasonable precautions to protect your data, including secure checkout, encryption, and limited internal access. However, no method of transmission over the Internet is 100% secure.
9. International Visitors
If you are visiting from outside Canada, please note that your information will be processed and stored in Canada and/or the U.S.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of our website implies acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
📧 info@dnaorganics.org
Or via our Contact Us page.
